OlihiAi - Privacy Policy

At OlihiAi Technologies ("OlihiAi," "we," or "us"), we are committed to protecting your privacy. This Privacy Policy governs how we collect, use, disclose, and store your personal information when you use the OlihiAi Chatbot ("the Chatbot").

1. Information We Collect

When you use the Chatbot, we may collect the following types of information:

  • Personal Information: We may collect personal information such as your name, email address, and phone number when you sign up for an account or interact with the Chatbot.
  • Transaction Data: We collect information related to transactions you perform through the Chatbot, including purchases of airtime, data, and utility bill payments.
  • Device Information: We may collect information about the device you use to access the Chatbot, including your IP address, browser type, and operating system.
  • Usage Data: We collect data on how you interact with the Chatbot, such as the features you use, pages visited, and duration of usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve the functionality of the Chatbot, including personalized assistance and recommendations.
  • To process transactions and fulfill your orders for airtime, data, and utility bill payments.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To analyze Chatbot usage patterns and improve our services.
  • To comply with legal obligations and enforce our terms and conditions.

3. Information Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may engage third-party service providers to assist us in delivering and improving the Chatbot. These providers will have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Compliance: We may share your information to comply with applicable laws, regulations, or legal proceedings.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.

4. Data Security

We employ industry-standard security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following choices regarding your personal information:

  • Account Information: You can update or correct your account information by accessing your profile settings within the Chatbot.
  • Marketing Communications: You may opt-out of receiving marketing communications from us by following the instructions provided in the messages.
  • Data Deletion: You can request the deletion of your account and personal information by contacting our support team.

6. Children's Privacy

The Chatbot is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have it removed from our systems.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on the Chatbot. Your continued use of the Chatbot after the changes are made constitutes acceptance of the revised Privacy Policy.

Effective Date: July 2023